Trofimova Olga M.

Now the authorities pay the main attention to the development of a regulatory framework for project management, the construction of a management system. The authors of this article focus on the need to transform the corporate culture of municipalities in connection with the implementation of the project approach in municipal authorities. Purpose and subject. The subject of the research is the transformation of the management system in government bodies in the Russian Federation and the impact of the new system on the corporate culture of municipal employees. The purpose of the study is to identify the main changes in the implementation of the project-oriented system in the activities of municipalities, and to formulate related changes in the corporate culture of municipal employees. The results presented in the article are based on the following scientific methods: analysis, description, observation, modeling, ascent from the abstract to the concrete aspects. Results. In the course of the analysis, legal acts on the implementation of project management in the activities of the Russian Federation and the Sverdlovsk region authorities are considered. The methods of implementing a project-oriented system in the activities of government bodies are considered. The necessity of introducing the project management culture into the corporate culture of the municipality was noted. The concepts of corporate and organizational culture are revealed, one of the corporate cultures typologies is considered, and the characteristic features of the corporate culture of the municipality are formulated. Scientific novelty. In the course of the study, a model of the municipal employees’ culture was formed and the main issues for the corporate culture of project management development were formulated. The main stages of the process of transforming the corporate culture of a municipality when implementing a project approach are proposed.

Purpose. Development of a methodology for assessing the impact of state control and supervision activities on the performance of small and medium-sized businesses. The authors note that state regulation of entrepreneurship is one of the most important functions of public administration in general, and state support for entrepreneurship is one of the directions of public policy. This assessment is particularly relevant in relation to the study of the functioning of small and medium-sized businesses. The streamlining of control and supervision procedures in relation to small and medium-sized enterprises is designed to reduce the administrative burden in accordance with the reform of control and supervision activities. At the same time, the implementation of this reform is ambiguous and requires assessment from the point of view of the first results of the impact on the functioning of small and medium-sized businesses. However, the assessment of such indicators is difficult due to the complexity of the object of assessment, the variety of methods and approaches to assessing the results of state control and supervision, and municipal control, as well as the influence of a number of external factors of a macroeconomic nature. These circumstances have determined the relevance of the study concerning the analysis of the impact of control and supervision activities on the functioning of small and medium-sized businesses. Methods. The system approach was used as the main one; the methods of comparative analysis, comparison, analogy and generalization were applied. Results. The main result of this theoretical and methodological study is the methodology developed by the authors to assess the impact of control and supervision activities of the state on the performance of small and medium-sized businesses. Scientific novelty. The authors analyzed the main approaches to assessing the impact of state control and supervision activities on the functioning of small and medium-sized businesses, identified the advantages and disadvantages of the application for public authorities and their activities, proposed a method of evaluation, the interests of various stakeholders.

The ever-increasing role of state and regional commercial banks in the Russian economy makes it necessary to continuously improve their work. Purpose: to analyze the problems of improving working conditions, the search for a rational and effective system of motivation and stimulation of labor of bank employees, improvement of the socio-psychological climate and organizational culture of banking organizations Methods of research: analysis of statistics and other documents, mass survey of bank employees (400 people were interviewed). Results of the study: based on the analysis of statistics, a mass survey of bank employees, problems and features of bank management, structures of motivation and job satisfaction were identified. Scientific novelty: determining the influence of working conditions, the system of motivation and stimulation of labor on the efficiency and satisfaction of employees with their work activities, taking into account regional conditions, in which the practical significance of the article is expressed.

Purpose. The purpose of article is systematization of teoretiko-methodical aspects of project management from the point of view of model of competence of the organization and conditions of efficiency. Methods. In work system approach, the comparative analysis by means of which the general and specific characteristics of project management from the point of view of various administrative concepts and normative documents come to light are used. Results and scientific novelty. The processes accompanying transition to design technologies, and corresponding to them accents in management which promote successful implementation of projects are defined. The aim of the article is to analyze the image of the region in the perception of the population, which is the foundation for the formation of the image.

The purpose of this article is to analyze the experiences and conditions of introduction of project management standards in public authorities and local governments. Methods. This article uses a systematic approach, comparative analysis, method of classification and use principles of the comparative approach in the management of projects. Results and scientific novelty. The authors performed a review of international project management standards and practices of certification in the field of project management, the assessment of applicability and conditions of implementation of the project management standards for public authorities and local self-government, identified areas of efficiency during the process of standards implementation in the public sector.

Purpose. To analyze the current methods of customer loyalty assessment with the aim of systematization and algorithmization of the "supplier customer" connection establishment process. The research is important due to the identified in the course of the research interconnection of customer loyalty, their needs satisfaction and company profit. Methods. The methods of classification, typology, comparative analysis, matching, modeling and systematization are used in the research. Scientific novelty and results. Based on the previously developed methods of customer loyalty assessment the authors introduce an algorithm for designing and development of customer loyalty, which is of universal character and can be adapted considering the specifics of the organization to any company supplying goods, works or services.