Ruchkin A.V.

Purpose. Analysis of the experience of using IT-technologies during the voting process in Estonia, risk assessment and the possibility of extrapolation in the Russian Federation. Methodology and methods. This article is based on a systemic and risk-based approach. In the study of the problem and the development of recommendations applied methods of analysis, synthesis, description. Scientific novelty and practical significance. Based on the experience of the Republic of Estonia in introducing and applying e-voting, the main advantages of introducing this system were systematized for the first time, including in terms of engaging the electorate in exercising their active electoral rights, identifying weaknesses and evaluating the basic conditions and factors for adapting this system in the Russian Federation. In the risk analysis, the main measures for leveling obstacles in terms of regulatory legal regulation were identified.

Purpose. The purpose of article is systematization of teoretiko-methodical aspects of project management from the point of view of model of competence of the organization and conditions of efficiency. Methods. In work system approach, the comparative analysis by means of which the general and specific characteristics of project management from the point of view of various administrative concepts and normative documents come to light are used. Results and scientific novelty. The processes accompanying transition to design technologies, and corresponding to them accents in management which promote successful implementation of projects are defined. The aim of the article is to analyze the image of the region in the perception of the population, which is the foundation for the formation of the image.

Purpose. The aim of the article is to analyze the image of the region in the perception of the population, which is the foundation for the formation of the image. Results. Having established the correlation of the "image" and "brand" of the region, which affect the competitiveness of the territory, the authors focused on the internal component the image in the eyes of the population. On the basis of the results of a sociological survey conducted by questioning respondents, emotional associations are examined, social and economic problems affecting the image of the region in the eyes of citizens are recorded and analyzed. Characterized by factors that impede the disclosure of a further positive image of the region and, as a result, the formation of a strong brand of the territory. The key historical, geographical and other aspects, their influence on perception are analyzed; Special attention is paid to negative trends in the socio-economic status of individual citizens, which affects the image of the region. Scientific novelty. Specific answers to the leveling of existing social and economic problems are considered, which, in the opinion of the population, in the long term, will improve the image of the territory.

Purpose. To identify tools at the entry, transformation and exit stages in the system of small and medium businesses support in order to reveal the efficient combination of methods applied in the course of implementation of the target program. Methodology and research methods. As the main method the systematic approach is used, which allows to assess, on the basis of synthesis of relationship between the individual elements of the program, and to identify the synergetic effect. Also, methods of comparative analysis, classification, and the secondary results of empirical research are used in the article. This work is based on using only the official statistics and accounting data, except for the influence of the shadow sector of the economy. Practical results. The increase in the number of small businesses and low efficiency of the existing support at local and regional level has brought to the containment of entrepreneurship development. The article analyzes the experience of effective use of the program-target method and the applied tools which allowed on the example of Nyagan town, Khanty-Mansiysk Autonomous Okrug, to reveal the existing strengths and weaknesses in the implementation of the entrepreneurial potential of the population and to identify the main areas for improvement in this direction.

Purpose. To analyze the current methods of customer loyalty assessment with the aim of systematization and algorithmization of the "supplier customer" connection establishment process. The research is important due to the identified in the course of the research interconnection of customer loyalty, their needs satisfaction and company profit. Methods. The methods of classification, typology, comparative analysis, matching, modeling and systematization are used in the research. Scientific novelty and results. Based on the previously developed methods of customer loyalty assessment the authors introduce an algorithm for designing and development of customer loyalty, which is of universal character and can be adapted considering the specifics of the organization to any company supplying goods, works or services.

Purpose. Analysis of political theories researchers XVII XIX centuries in electoral systems of the states, consideration of the positive and negative features of different forms of representation. Methods. Using the method of comparative historical and cross-national analysis of the of the views of researchers on the elective system of a representative agency of the State power formation, the authors track the change in the values ​​of democracy in the work of researchers, as well as requirements for the formation and functioning of parliaments in order to improve their effectiveness. Results. According to the analysis, the authors concluded the impossibility of implementing direct form of democracy. At the same time a trend of understanding of the national representation concept through parliament in the period from XVII to XIX centuries was formed. Scientific novelty. The comparative analysis of theories and approaches to understanding the transformation of parliamentary representation, the main trends of interest to the interpretation of the object representation were identified.