KHVATOV, A.E.; VATOROPIN, A.S. FACTORS PREVENTING THE PUBLIC FROM RECEIVING PUBLIC SERVICES IN ELECTRONIC FORM. Management Issues, [S. l.], v. 46, n. 3, p. 53–61, 2017. Disponível em: https://voprosy-upravleniya.owebs.ru/article/view/24480. Acesso em: 9 nov. 2026.