WAYS TO IMPROVE THE BALANCED SCORECARD SYSTEM APPLIED TO THE EVALUATION OF MANAGEMENT EFFECTIVENESS IN SMALL AND MEDIUM-SIZED BUSINESSES. Management Issues, [S. l.], v. 71, n. 4, p. 62–77, 2021. DOI: 10.22394/2304-3369-2021-4-62-77. Disponível em: https://voprosy-upravleniya.owebs.ru/article/view/1780. Acesso em: 28 sep. 2026.